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Latest from Alorica

Press Release
Alorica Unveils Advanced Conversational AI evoAI™
This new technology drives customer loyalty, empowers agents and delivers transformative business results
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Press Release
Alorica Wins Silver Stevie® Award for Innovation in Customer Service
With real-time voice language translation through Alorica ReVoLT, the company is transforming customer interactions, improving service quality and driving measurable business impact across...
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Press Release
Alorica Sets New Standards in CX Innovation and Global Growth with Record Milestones in 2024
Alorica, a global CX leader, transforms customer experiences with cutting-edge technology, AI-driven solutions, and innovative strategies that boost satisfaction, loyalty, and business growth.
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Press Release
Alorica Earns Great Place to Work® Certifications in Latin America
Alorica earns Great Place to Work® in LATAM, highlighting its employee-driven culture, regional growth and leadership in CX services.
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Press Release
Customer Experience (CX) Fails of 2024
Discover the top CX failures of 2024, including nonstrategic AI, missing multilingual support, and outdated legacy practices. Alorica urges brands to embrace conversational AI, personalization,...
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Press Release
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Customer Experience (CX) Fails of 2024: Nonstrategic AI, Missing Multilingual and Legacy Practices
  Leading CX Provider, Alorica, Encourages Brands to Disband Ineffective Strategies and Focus on Conversational AI, Personalization and Data and Analytics in 2025     IRVINE,...
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Press Release
Next-Gen AI Solution Alorica ReVoLT Wins Stevie® for Technology Breakthrough of the Year Thumbnail
Next-Gen AI Solution Alorica ReVoLT Wins Stevie® for Technology Breakthrough of the Year
First-to-market technology is recognized as industry disruptor for its real-time, AI-powered language capabilities that deliver more personalized and localized customer experiences IRVINE,...
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Press Release
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Alorica Wins BPO Partner of the Year at CallMiner’s LISTEN 2024 Awards for their Digital-First Approach to Transforming the Customer Experience
CallMiner recognizes Alorica as the leading partner to deliver next-gen CX for their use of predictive analytics, automation and conversational intelligence IRVINE, Calif., November 4, 2024 —  Alorica...
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Press Release
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Alorica Achieves Early Wins with the Most Advanced AI Solutions in the Market through Google Cloud Collaboration
Leveraging Google Cloud’s leading technologies, Alorica’s AI tools deliver significant results—increased engagement, productivity and quality interactions   IRVINE, Calif., October...
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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.