Latest from Alorica
Press Release
Alorica Named Best of the Best for Employee Experience for the Second Consecutive Year
Alorica earns CMP Research Best of the Best for Employee Experience for the second consecutive year at the 2026 CCW Excellence Awards, recognized for Alorica University, AI-powered performance...
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Press Release
Alorica and Crescendo Transform Live Customer Engagement With AI-Native CX
Alorica and Crescendo partner to scale AI-native CX across voice and chat, uniting humans and AI to deliver measurable business outcomes.
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Press Release
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Guardians of AI: Sean Hauver of Alorica On How AI Leaders Are Keeping AI Safe, Ethical, Responsible, and True
Learn how top AI leaders ensure safety, transparency, and accountability while scaling enterprise AI systems.
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Press Release
Alorica and Domu Advance AI-Driven Loan Servicing, Delivering Strong Outcomes
Alorica and DOMU deliver strong early results deploying AI-powered loan servicing through SST, with 48% of inquiries resolved by AI and high payment success rates in regulated financial environments.
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Press Release
Alorica Named a Leader in Everest Group’s 2026 Healthcare Customer Experience Management (CXM) Intelligent Operations PEAK Matrix
Alorica named a Leader in Everest Group’s 2026 Healthcare CXM PEAK Matrix®, recognized for AI‑driven, high‑performance patient and member experience.
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Press Release
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Proving AI Value in CX: Why Outcomes Matter More Than Tools
See how digital customer experience AI improves operational efficiency and customer service experience—delivering measurable customer success outcomes.
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Press Release
The Real Reason AI Underdelivers in CX — And How to Fix It
AI alone won't transform your CX. Learn why operational discipline, clean data, and connected systems are what actually make AI deliver results.
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Press Release
Alorica Announces Strategic Leadership Expansions Following Record Q1 Performance
Alorica announces strategic leadership expansions following record Q1 performance, reinforcing global alignment, growth momentum, and industry leadership.
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Press Release
Alorica Shares 2025 Year-End Highlights, Reporting Top-Ranking Performance Across the Industry and Record-Breaking Social Impact Around the Globe
Alorica announced that it closed out 2025 with industry leading performance, the most-awarded digital innovation and massive global expansion, along with outstanding results stemming from its...
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