Latest from Alorica
Press Release
Alorica’s AI-Powered CX Solutions Earn 2025 CUSTOMER Product of the Year and Globee® Award
Alorica IQ wins 2025 CUSTOMER Product of the Year and a Globee Award for Most Innovative Company in Customer Excellence. Recognized for delivering transformative CX through AI, automation,...
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Press Release
Alorica Redefines Digital Trust & Safety with AI-Driven, Human-Enhanced Model
First-of-its-kind Digital Trust & Safety platform combats digital threats with intelligent automation and expert oversight—delivering faster, safer, scalable protection.
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Press Release
Alorica and Musubi Forge First-to-Market Digital Trust and Safety Platform to Redefine Content Moderation
Alorica partners with Musubi Labs to debut an industry-first AI + human content moderation platform that detects 64% more threats, cuts costs by 65%, and delivers real-time safety at scale.
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Press Release
Alorica Unveils Advanced Conversational AI evoAI™
This award-winning technology propels the customer journey, seamlessly integrating AI + human expertise to deliver quantifiable business transformation results.
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Press Release
Alorica Strengthens Investment in Sanas to Cement Leadership in AI-Powered CX Innovation
Alorica participated in Sanas’ latest $65 million Series B funding round, reaffirming its commitment to AI innovation. In 2022, Alorica became an early investor and strategic partner of Sanas,...
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Press Release
Alorica Unveils Advanced Conversational AI evoAI™
This new technology drives customer loyalty, empowers agents and delivers transformative business results
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Press Release
Alorica Wins Silver Stevie® Award for Innovation in Customer Service
With real-time voice language translation through Alorica ReVoLT, the company is transforming customer interactions, improving service quality and driving measurable business impact across...
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Press Release
Alorica Sets New Standards in CX Innovation and Global Growth with Record Milestones in 2024
Alorica, a global CX leader, transforms customer experiences with cutting-edge technology, AI-driven solutions, and innovative strategies that boost satisfaction, loyalty, and business growth.
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Press Release
Alorica Earns Great Place to Work® Certifications in Latin America
Alorica earns Great Place to Work® in LATAM, highlighting its employee-driven culture, regional growth and leadership in CX services.
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