Latest from Alorica
Press Release
Alorica Named a Leader in Everest Group’s 2026 Healthcare Customer Experience Management (CXM) Intelligent Operations PEAK Matrix
Alorica named a Leader in Everest Group’s 2026 Healthcare CXM PEAK Matrix®, recognized for AI‑driven, high‑performance patient and member experience.
Read More
Press Release
-blog_thumbnail.jpg?sfvrsn=a20b2f92_1 "ALOR-26-162 Opus Research (AI Proof) Blog_Thumbnail")
Proving AI Value in CX: Why Outcomes Matter More Than Tools
See how digital customer experience AI improves operational efficiency and customer service experience—delivering measurable customer success outcomes.
Read More
Press Release
The Real Reason AI Underdelivers in CX — And How to Fix It
AI alone won't transform your CX. Learn why operational discipline, clean data, and connected systems are what actually make AI deliver results.
Read More
Press Release
Alorica Announces Strategic Leadership Expansions Following Record Q1 Performance
Alorica announces strategic leadership expansions following record Q1 performance, reinforcing global alignment, growth momentum, and industry leadership.
Read More
Press Release
Alorica Shares 2025 Year-End Highlights, Reporting Top-Ranking Performance Across the Industry and Record-Breaking Social Impact Around the Globe
Alorica announced that it closed out 2025 with industry leading performance, the most-awarded digital innovation and massive global expansion, along with outstanding results stemming from its...
Read More
Press Release
Alorica Named a Leader in NelsonHall’s 2026 NEAT Assessment for CX Services in Travel, Transportation & Hospitality
Alorica has been named a Leader in NelsonHall’s 2026 CX Services in Travel, Transportation & Hospitality NEAT evaluation.
Read More
Press Release
Alorica Financial’s SST Expands Capabilities Through Partnership with PayNearMe
Alorica Financial partners with PayNearMe to expand digital wallet and payment options through its SST ecosystem, delivering smarter, seamless payment experiences for loan servicing.
Read More
Press Release
BIG Innovation Awards’ Innovative Organization Winner
Alorica wins the 2026 BIG Innovation Award for scaling AI-driven customer experience through Alorica IQ and its conversational AI platform, evoAI, delivering measurable CX and business impact.
Read More
Press Release
MLBA Achieves Employee-Led $10M Goal to Mark 10 Years of Impact
Alorica’s award-winning, employee-led nonprofit MLBA celebrates 10 years of impact, raising $10M and awarding 15,000 grants to people in need worldwide.
Read More
