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Our Culture
What makes Alorica the best is truly our people
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Our Culture of Being Authentically Alorica

As the largest minority-owned CX provider and certified great place to work, we're passionate about people being their genuine self, creating teams that stay curious, collaborative and committed as One Alorica.

Who We Are

We’re bold, committed and passionate about what we do. Our culture is rooted in integrity, innovation, and accountability—where people show up fully, push boundaries, and deliver real results.

Programs with a Purpose

We make lives better, not only through our work but also through events and initiatives where we get to learn, share, inspire and give back to our communities together.
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Unity Through TIDE

Our inclusion program creates space for diverse groups to connect on topics they’re passionate about—career growth, social issues, mental health—through real conversations that empower people to show up as themselves.

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People-Powered Philanthropy

Flipping the script on corporate giving through Making Lives Better with Alorica (MLBA), our award-winning, non-profit partner gives employees full control to help those in need within their communities.

Our inclusion program creates space for diverse groups to connect on topics they’re passionate about—career growth, social issues, mental health—through real conversations that empower people to show up as themselves.

Flipping the script on corporate giving through Making Lives Better with Alorica (MLBA), our award-winning, non-profit partner gives employees full control to help those in need within their communities.

Programs that Propel Our People

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Alorica University

Flipping the script on corporate giving through Making Lives Better with Alorica (MLBA), our award-winning, non-profit partner gives employees full control to help those in need within their communities.

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Game Changer

Game Changer recognizes employees who go above and beyond. It’s a company-wide recognition program rewarding top performers who deliver impact and bring our values to life.

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Level Up

Level Up is a live leadership series where employees learn directly from business leaders and influential voices across industries—designed to spark bold thinking and inspire self-development.

Flipping the script on corporate giving through Making Lives Better with Alorica (MLBA), our award-winning, non-profit partner gives employees full control to help those in need within their communities.

Game Changer recognizes employees who go above and beyond. It’s a company-wide recognition program rewarding top performers who deliver impact and bring our values to life.

Level Up is a live leadership series where employees learn directly from business leaders and influential voices across industries—designed to spark bold thinking and inspire self-development.

Recognition That Starts with Our People / What Our People Say Matters Most

Our certifications from the Great Place to Work® Institute reflect how employees feel about working at Alorica—based on their feedback around trust, respect, inclusion, and connection

Related Content

MLBA Quarterly Newsletter: Q1 2025
Discover how Making Lives Better with Alorica (MLBA) is making a global impact in our latest newsletter.
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2024 MLBA Impact Report
Learn about Making Lives Better with Alorica (MLBA) and Alorica’s commitment to Corporate Social Responsibility (CSR) in the 2024 Impact Report.
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Corporate Philanthropy 2025 Fact Sheet
Learn about Alorica’s approach to Corporate Philanthropy through Making Lives Better with Alorica (MLBA).
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Alorica Earns Great Place to Work® Certifications in Latin...
Alorica earns Great Place to Work® in LATAM, highlighting its employee-driven culture, regional growth and leadership in CX services.
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Alorica Wins Top Place to Work for its DEI-Focused Culture,...
As part of its CSR, Alorica empowers employees to engage in interactive social discussions, support local causes and take control of their careers.
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Join CEO Andy Lee for Level Up: An Executive Leadership...
CEO Andy Lee chats with Col. Chris Gideons of the U.S. Marine Corps about leadership in the military & how lessons learned apply to business and daily life
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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.