Great Place to Work
Our employees say they feel trust, trust, respect, inclusion, and connection at Alorica. That feedback earned us our Great Place to Work® certifications.
Work Local, Think Global
With on-site locations and remote opportunities around the globe, your next role is closer than you think.
Professional and Support Roles
From HR and Finance to Operations, these roles keep our business moving and our people thriving.
North America
Putting people first means something here. Through Alorica Academy, you get personalized skill development and career growth. Our employee programs support your wellbeing —finances, mental health, physical health, all of it. And across all our locations, we've built a culture where hard work gets recognized and growth is encouraged.
North America
Putting people first means something here. Through Alorica Academy, you get personalized skill development and career growth. Our employee programs support your wellbeing —finances, mental health, physical health, all of it. And across all our locations, we've built a culture where hard work gets recognized and growth is encouraged.
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Philippines
We've built a community around growth, not just a place to work. With locations across Ilocos Norte, Pampanga, Metro Manila, Batangas, Cebu, and Davao, your next career move is right in your region. From day one of regularization, you get health coverage, life insurance, PTO, and mental wellness support. We invest in career growth too with 85% of leadership roles filled internally. Night shift incentives, meal and transportation allowances, and performance rewards support you every day. Join us and be part of a team that puts people first!
India
We're Great Place to Work certified with 2 growing locations in Mohali and Bangalore, plus a brand-new site in Bhartiya City. We offer career advancement, comprehensive healthcare, paid creches, full cafeterias, and weekly activities that bring the team together.
Europe, Middle East & Africa
We’re expanding across Europe, the Middle East and Africa — and that’s creating real opportunities. With amazing teams in South Africa, Poland, Egypt, and Bulgaria, we bring together people from different backgrounds languages, and perspectives, building a workforce as varied as the communities we serve. Rapid expansion means leadership roles and career paths are constantly emerging. Collaboration across cultures, continuous learning, and making a difference are all part of the package. If you’re looking for a dynamic environment that values your authenticity, Alorica EMEA is the place to be.
Latin America & the Caribbean
As a Great Place to Work® certified workplace, we’re proud to celebrate our amazing teams across nine countries. We offer career advancement, comprehensive benefits, and a people-first culture that backs it up with action. With 83% of our leadership roles filled internally, we’re all about helping our people grow, learn, and succeed. Whether you’re just starting your career or looking to take it to the next level, Alorica LATAM & the Caribbean is the place where your journey gets even better.
Your Future Starts Here
We mean it when we say your success is our success—and that includes your wellbeing, growth, and future. We offer comprehensive healthcare, mental health programs, retirement coverage, tuition reimbursement, and employee discounts.
But it's more than benefits; it's our commitment to you as a person. From career advancement (80% of promotions are from within) to flexible work options across global locations, we're invested in helping you thrive.
Alorica University
25+ years of business success has taught us one thing: invest in great people. That's why we built Alorica University. The Learning Library offers hundreds of courses, from wellness and certifications to leadership and technical skills. My Career Journey maps your exact path forward, whether you're in Ops aiming for management or looking to switch to HR. And Leadership Development programs like Step Up equip Team Managers with what they need to become Operations Managers. Wherever you want to go, we'll show you the path and give you the tools to get there.
MLBA
Making Lives Better with Alorica (MLBA) is our non-profit organization that puts giving in the hands of our people. Employees decide where the support goes from helping families and coworkers to communities that need it most.
TIDE
Doing the right thing and taking care of each other—that's who we are.
Our TIDE program (Together for Inclusion, Diversity & Equity) isn't just a nice-to-have, it's how we put our values into action. We don't just talk about caring for people, we actually do it.
Listening to our people is how real connections happen and how we build an inclusive, respectful workplace where everyone can be their authentic self.
Awards
And we have the awards to prove it.
- CMP Research: Best of the Best Employee Experience
- Stevie Awards: Customer Service Employer of the Year
- International CSR Excellence Award Winner
Hear From the Team
Learn More About Our People
Being a mom and a professional is fully compatible thanks to a company that values flexibility, drives professional development, and empowers its team every day.
My journey with Alorica has been truly life-changing. I’ve had the chance to grow, unleash my potential, and even get promoted in such a short time — something I’ll always be grateful for.
I love working with Alorica because I can bring my entire self to work. We unite as one cohesive team that cares about our customers, product and people, which makes it a fantastic environment.
When I moved from Germany to the USA, Alorica was the first company to give me a chance. Every leader I’ve had in my 12 years with Alorica has been genuinely interested in my success, and now I pay that forward to my agents.
Openings
Customer Experience
Provide awesome support for client-specific needs.
Sales & Client Solutions
Close sales and create customers for life.
Human Resources
Recruit, develop, and support our people.
Operations Support
Keep operations running smoothly behind the scenes.
Operations Management
Manage, motivate and develop staff for assigned client programs.
Site Support
Keep our spaces running and our teams comfortable.
Corporate Support
Power our business with IT, finance and legal.
Provide awesome support for client-specific needs.
Close sales and create customers for life.
Recruit, develop, and support our people.
Keep operations running smoothly behind the scenes.
Manage, motivate and develop staff for assigned client programs.
Keep our spaces running and our teams comfortable.
Power our business with IT, finance and legal.
Fraud Alert:
We never ask job candidates to pay for anything. If someone claiming to be from Alorica requests payment, it’s a scam. Please report suspicious activity to [email protected].
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Discover What’s Possible
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