Alorica’s Max Schwendner & Mike Clifton on Co-CEO Unity, and Leading with Decisiveness

Our Co-CEOs, Max Schwendner and Michael Clifton, joined the Culture Leaders podcast with Jessica Kriegel to unpack their shared “why”—helping people get better every day—and how a single “one CEO box” model drives decisiveness, accountability, and speed. They break down the operating cadence (small S-curves and quarterly goals) and the three firmwide priorities: lead with digital/AI, invest in talent so everyone improves daily, and perform at the top tier for every client. Check it out!

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.