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Keep your sellers and customers happy and grow your business with a little help from Alorica
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Here’s some information you might be interested in…

Desired Outcomes… Delivered

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Connect your CX channels to ensure a smooth and easy journey for every transaction
Connect your CX channels to ensure a smooth and easy journey for every transaction
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Enhance the marketplace experience and improve outcomes with data-driven insights
Enhance the marketplace experience and improve outcomes with data-driven insights
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Grow your market share by onboarding sellers quickly, easily, and at scale
Grow your market share by onboarding sellers quickly, easily, and at scale

Related Products to the Playbook Section Headline

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Services help you create an environment where sellers and customers feel safe to interact and transact by safeguarding against account takeovers, fraud, content abuse and more. 
Deliver multi-dimensional, actionable insights to help improve outcomes, optimize performance, and grow your platform. 
A secure, 100% cloud-based, multi-channel, work-from-home solution that’s optimized and easily scalable.
Harnesses the power of people + technology to impact the moments that matter in online marketplace journeys. 
Services that help ensure reliable product data and content, optimized advertising, and authentic customer reviews. 
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Results You Can Measure

+129

Increase in headcount in less than three years for a last-mile logistics company

65%

Increase in headcount in less than three years for a last-mile logistics company

348

Increase in headcount in less than three years for a last-mile logistics company

$5.6M

Increase in headcount in less than three years for a last-mile logistics company

200%

Increase in headcount in less than three years for a last-mile logistics company

 

+137

Increase in headcount in less than three years for a last-mile logistics company

$88M

Increase in headcount in less than three years for a last-mile logistics company

50.1%

Increase in headcount in less than three years for a last-mile logistics company

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What You Need to Stay Ahead of Uncertainty—And How We Deliver

Apr 15, 2025, 16:45 PM
Title : What You Need to Stay Ahead of Uncertainty—And How We Deliver
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Summary : How Alorica helps brands navigate economic uncertainty with agile CX strategy, digital innovation, and trusted partnerships that drive long-term success.
Through shifting markets, rising tariffs, and economic uncertainty, one thing is clear—standing still isn’t an option. In this episode, Co-CEOs Mike Clifton and Max Schwendner share how Alorica is helping clients stay ahead with smart, proactive strategies. From rethinking operating models to strengthening trust and driving innovation, hear how our teams are delivering real value when it matters most—and why the time to act is now.


 

Subscribe to Double Take with Mike & Max on your favorite podcast platform for more conversations on leadership, the future of work and business innovation.

Also on Spotify, Amazon Music, and Apple Podcasts.

Insight Type : Podcast & Videos
Tags :
  • alorica podcast
  • Customer Experience (CX)
  • Geoshifting Strategy
  • Scalable CX Solutions
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Insight Topics :
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  • Culture & CSR

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.

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