User Profile Moderation | AI-Powered Bad Actor Detection

What We Do

Stop toxic users before they harm your community. Combine AI and human specialists to proactively protect your platform.

The Alorica Difference

Human-Augmenting

Let AI handle run-of-the-mill detection so human specialists can focus on high-risk, complex cases

Always-Improving AI

Custom models learn from your moderation decisions and improve from human specialist input

Lightning-Fast Automation

Automates high-confidence decisions 500x faster than manual review, while maintaining human-level accuracy

AI-Powered Protection Across Key Industries

Remove bad actors and build trust with AI fine-tuned for your business.

Technology

Auto-moderate content and flag toxic users before they spread harm. Detect fake accounts, bots, multi-accounting, and fraud rings with behavioral analysis that identifies coordinated attacks before they strike.

Retail

Moderate ratings, listings, and reviews for authenticity and policy compliance with AI-powered analysis that links behavior to specific transactions.

Travel & Hospitality

Flag fake traveler accounts, fraudulent reviews, and payment abuse using AI-powered fraud analytics.

Results You Can Measure

85%

Reports auto-resolved without human intervention

89%

Fewer mistakes compared to human-only moderation

99.4%

Reduction in resolution time from hours to seconds

Fewer false positives reducing user friction

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Ready to Get Started?

Discover the difference AI-powered user profile moderation can make to your platform safety and bottom line.

Let's Talk!

Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.