Driving Customer Loyalty and Increasing Profits with Predictive Analytics

Retention is a real game-changer in Travel & Hospitality. It’s five times more cost-effective to keep an existing customer than to acquire a new one—making a strong loyalty program essential for growth.

When a leading car rental company needed to re-energize its loyalty program, they partnered with Alorica to turn data into actionable insights and win back members.

The results?

20% increase in loyalty activations
17% growth in annual transactions
$10M+ in profit.

Download the case study to see how predictive analytics drove these results and then let’s talk about building your ideal solution.

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.